Latest response back from Sean on Hyperoptics service:
I made further enquiries with Hyperoptic on 14th May who have said there has been a delay with obtaining the necessary legal agreements but this was being chased within Barratt’s. Sorry I do not have further news
Sean Stone AIRPM ABIFM Development Manager Dalston Square Gaumont Tower Rosebery Place London E8 3BQ
latest email trail from Sean Stone at Consort received 15th August below....so no further forward then!! Suggest individuals interested in this service being installed in Dalston Square start emailing Sean for updates as well...pester power will hopefully bring action from Consort and Barratts!!
I have this morning asked Andy’s secretary for him to make contact with the RA or provide me with an update I can then pass on to you all. It seems really odd that it’s taken so long to get this sorted? Over a year now.
I have just finished a call with Jonathan Harris at Hyperoptic and I’ve asked him to email me with the details of where they are at right now and what the hold up is which I’ll forward on to you as soon as I have it
Sean Stone Development Manager Dalston Square London E8 3BQ
Latest email received from Sean at Consort today.....
Also, as Consort/me have no sway at all in whether Hyperoptic are installed at Dalston Square, it might be good for residents to make contact with Barratt’s directly asking for updates to put some pressure on?
Their customer services number is 02085225500
As I have said, Consort is not involved in any discussion or negotiation with Hyperoptic/Barratt’s and whether the service is made available is solely down to Barratt’s who are procuring a group deal for their sites.
Sean Stone Development Manager Dalston Square London E8 3BQ
So suggest anyone that would like this service starts to pester Barratts direct on the above number (asking for Andy Bilson)!
Just to update...I spoke to Andy Bilson at Barratts this afternoon & he told me:
- They are currently trialling hyperoptic in 2 x Barratt developments but not Dalston Square as originally planned - If they are happy with how Hyperoptic installs and operates at these sites then they will look to sign a nationwide deal with them on all new sites - For Dalston Square they would need to determine how Hyperoptic could best retro-fit their equipment, cables etc. as our development is obviously now complete in terms of build work from Barratts perspective - There are also still a couple of legal issues in the contract they are drawing up with Hyperoptic (mainly around hyperoptic wanting exclusivity in fibre cable in each development...something Barratts are nervous to sign-up to so residents still have choice in providers i.e. Virgin Fibre)
....So bottom line is don't expect this service anytime soon!
if anyone else wants to contact Andy Bilson at Barratts to pressure for this to be delivered more quickly in the Square his office number is 0208 326 7100
New to the board, I just wanted to post my experiences in trying to find out why we have no high speed broadband options and the date when it might be available keeps getting pushed back. Below is the reply I got from OpenReach. I find it hard to believe that there isn't sufficient demand.
Thank you for your enquiry about fibre broadband at Kingsland green exchange cabinet 21. Our deployment is based on the commercial criteria for each cabinet and your cabinet fails to meet the commercial criteria. This is because the cabinet has too few premise connected to it, rendering it too small to provide a return on the investment based on the costs for the construction and on-going running costs of providing a new FTTC cabinet. When calculating the commercial viability of cabinet areas we take many factors into account. These include ensuring that we locate the cabinets in accordance with all national and local planning laws, ensuring that the cabinet does not obstruct pedestrians or provide a danger to all road-users. We must ensure that the DSLAM is located within 100m of its associated telephony connection cabinet and that there is adequate access to power and existing telephony infrastructure. To further enable the location of the DSLAM, we must accurately survey for underground structure and obstacles etc. We do look at the demographic nature of the potential customers within a cabinets working area, however, we focus on the amount of connected lines at the time and not any potential expansion within a cabinet area as this is not guaranteed - this is the most efficient way to deploy fibre broadband whilst keeping within our finite budget. As such we look at the potential return for our investment over quite a number of years, with the prospective number of take up of the service being a large percentage of households. Where cabinets are not in our footprint, or are not commercially viable, it is worth contacting your London Assembly Member or local council to register your interest in case any government funding becomes available to help fund deployment. You may also wish to lobby your Assembly Member or local councillor on progress gaining funding for such deployment from the Government. You can also register your interest on the Openreach website at; www.openreachfibrebroadband.co.uk/expression-gen.aspx Please note, the telephony network over which fibre broadband is bespoke, as such, all premise are served from dedicated distribution points which are connected via their own underground duct network either directly to the exchange or to telephony cabinets. There are no interconnections that can be utilised to give fibre broadband services between cabinets, therefore, I’m afraid we technically can’t move your service. In addition, it is not Openreach policy to rearrange the network to enable services where they are not currently available, which is what would occur if your service was moved.
If you have any further questions, please ensure you have read the FAQ's on our website, www.openreachfibrebroadband.co.uk/faq/ . If your question is answered within the FAQ section, we will not respond to your e-mail.
Tony Franklin NGA Enquiries Email:- email@example.com| W Web: www.openreach.co.uk Openreach is delivering fibre broadband services to communities across the UK as well as installing and maintaining the communications infrastructure that links homes, businesses, public and voluntary sector organisations to their Communications Providers' networks.
We monitor our email system, and may record your emails. British Telecommunications plc Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.
From: Andrew Ahearne [mailto:firstname.lastname@example.org] Sent: 22 October 2013 11:33 To: NGA Enquiries G Subject: P21 Kingsland Green Cabinet
I’m just wondering if there’s any additional information regarding cabinet P21. I’m very eager to upgrade to fibre broadband as are many residents in the Dalston Square complex. If there was some timetable regarding solving the problem listed on the site it would be very good to know.
Not that I've heard but as I suggested before -if you want this service then call Andy Bilson at Barratts to pressure for this to be delivered more quickly in the Square his office number is 0208 326 7100
I checked on the BT website again today to see what the latest date is for their 'Infinity' service. They are saying between Feb and March 2014. Cool if they stick to it (although they have been giving dates and then reneging on them for over 2 years now!). Interestingly, they claim they will have 85% of the UK fibred up by the end of spring 2014: Would be bizarre if Dalston Square, a new development just a couple of miles from central London, were part of the unlucky 15%. Time will tell.
Where did you see the update from BT on dalston square. With my bt phone number in sledge tower there's no date for infinity. I'm really beginning to doubt it will happen. Its a shame because the exchange is pretty much across the road...
I found 2 places to check. First was Openreach's website (the part of BT that does the structural stuff) which offers a search based on postcode. This says that Infinity is available in my area and "Accepting Orders", and offers me a list of suppliers (including BT). Click through on any of those suppliers however and a further search based on phone number says not yet. The BT website, which has changed again since my last post, now says "... by the end of March (check yours HERE).