E-on Electicity, Heat, And Tariffs

[elisa]

Hi Mark,

Thanks, you have provided very informative knowledge. I was receiving high bills and cursing the E.on, but your article has changed the whole scenario. We both are working and and when we are away from home, we switched off all the switches except fridge and we benefited a lot in the shape of receiving less bill. If you have any doubt relating to E.on services, you can also call their their customer service here http://#####



++ SPAM LINK REMOVED: IF YOU NEED TO SPEAK TO E-ON, CALL E-ON. ++

[mikeb]

Hi all,

Are your water-heaters permanently doing stuff and chattering as well? My room heating is switched off at the control board, water heating is supposed to happen for 45 min in the early morning, but the heater reservoir seems to "do things" most of the time. This becomes particularly noticeable in the evening, when it turns the whole flat uncomfortably warm (Thomas Tower).

Is the heat-plant using our water heaters for some weird undocumented purpose? Anyone else got the same problem?

Mike

edit: I should probably clarify that the heating-up of the flat happens solely from the water reservoir turning very warm - my guess is 40-45°C on the outside.

[joe1]

Hi Mike. We are seeing a similar thing. Even with the heating off and at the time of the day that the hot water is off, the boiler is churning away and is belching out heat. Did you manage to resolve the issue? Thanks.

[mikeb]

Hi Joe,

"Good" to hear that I'm not the only one. Are you in Thomas Tower as well?

I thought it resolved itself, as after a mains-switch off, the boiler suddenly was silent. But it resumed doing the dirty deed. My water and waste-water bills are very high (higher than expected from a 2 person household). Also my heating bill is higher than last years, even though the water heater was supposed to be on less (no heating obviously).

Something is really fishy here.

My current solution is to cut power to heater completely once the water for the day has been heated up, but (a) that's bloody inconvenient and (b) what will I do when I need to heat the flat. (c) I've been wondering how long this little devil has been driving up my bills. I mean £40 in the height of summer can only be a bad joke (the horrible Eon tariffs aside).

[leedra]

I've just come off the phone with E.On and they are telling me that teh most efficient way tot heat the hot water in the flat is to keep it on all the time. Apparently this is the most efficient way of having hot water as the plates cost to heat up more than anything... This sounds insane to me... Does anybody know if I'm wrong? Thanks!

[leedra]

OK -quick update... The heat switch apparently needs to be on as this keeps the HIU plates hot, but the hot water should be on a timer... I called e.no back and the second person I spoke to seemed to know what she was saying... Still doesn't tell me why the hot water is patchy... Hope the engineer can solve on Tuesday...

[mikeb]

I have an update as well: One of the control valves was broken, which caused the hotwater to be permanently on. This caused the tank to frequently release pressure and damaged the overpressure valve as well.

Also, the pressure exchange container (or whatever it is called) was full of water and had to be evacuated.

It would have been great if Barratt had explained somewhere, anywhere, that these warmth exchangers have to be serviced once a year. Of course they didn't. This way it was £100 for the service plus another £100 or so for parts.

leedra: what heat switch? Maybe you have a different system, but I can only programme the water heater via the little wall-mounted control unit.

[brad]

Hi there

We're about to move into Gaumont Tower and was looking into electricity suppliers. But now that I've seen that e.on provides the heating I'm a bit confused as to how to budget for the tariffs. We're new to the country so the heating situation is a bit different as well.

1. Are the tariffs in the PDF current
2. How we we register ourselves and choose a tariff. I guess we can contact e.on before we move in but want to confirm.
3. I found a set tariff electricity service (Octopus), does that mean I'm losing out each month because heating is a separate cost (with e.on)?

Thanks in advance!

[chrisphillers]

Just to add to the fire, I too have been having unusually high heat bills for the past few months (one in the 100's but have complained to Eon) something definitely sounds afoot. The control unit timer has been set to an efficient time, and has been that way since I moved in (7+ years ago). We have been noticing the radiators turn on at unusual times throughout the the day (with the thermostat on zero and the control unit permanently switched to off).
I am having an Eon engineer look at the boiler next week, thankfully I have seen your posts on this. Will give you the engineers feedback.

[argayu]

Aug 19, 2018 7:47:29 GMT chrisphillers said:

I am having an Eon engineer look at the boiler next week

If the issue is with the boiler, you need an engineer with certification for unvented cylinders. Eon is only responsible for the wall unit.

[michaelnguyen]

Nov 3, 2016 11:25:02 GMT leedra said:

I've just come off the phone with E.On and they are telling me that teh most efficient way tot heat the hot water in the flat is to keep it on all the time. Apparently this is the most efficient way of having hot water as the plates cost to heat up more than anything... This sounds insane to me... Does anybody know if I'm wrong? Thanks!